IBM's Watson was once heralded as the future of healthcare - what went wrong? Exec Summary: IBM's Watson was once heralded as the future of healthcare. In 2011, the Jeopardy!-winning supercomputer was announced as a new tool for doctors and researchers, capable of analyzing massive amounts of data to help diagnose diseases, develop new treatments, and improve patient care. But in recent years, Watson's promise has fallen short of expectations. The technology has been slow to