NHS Scotland | Nelson Advisors

Nelson Advisors: NHS Scotland's Digital Transformation at a Crossroads with Scalability, Delivery and Adoption Challenges

The national deployment of Scotland’s centralised patient portal, the MyCare.scot platform, has encountered substantial delivery and adoption challenges, bringing procurement strategy, technical architecture and health informatics policy under intense public scrutiny. Following its launch on iOS and Android app stores in June 2026, the application registered only 22,206 downloads, according to official operational metrics. In the context of Scotland’s estimated adult populati

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